Responsible Gambling

Play for fun

Gaming should be entertainment, never a source of income or a way to pay off debts. Keep track of the time and money you spend with us each day. If you spend more than you can afford, or gaming gets in the way of daily life, use our limits or take a break.

Deposit, loss and wager limits

Deposit, loss and wager limits can each cover one day, seven days or one calendar month. Crypto payments cannot always be held by a deposit limit, so use another payment method when you need the limit enforced. Lowering a limit takes effect straight away. Raising a limit needs email confirmation and only works once your earlier limit of that kind has run out.

Cooling-off

A cooling-off break can last one week, one month, three months or half a year. It starts at once, blocks fiat deposits and promotional offers and ends automatically, and you can still withdraw your balance.

Self-exclusion

Self-exclusion can run for half a year, nine months, a full year or with no end date. Your account is disabled at once and promotional offers stop. You can still withdraw your remaining balance through our support team.

How to set a limit

Set a limit in your account, through LiveChat or by email at [email protected]. If we see signs of a gambling problem, we may close the account to protect you.

Protection of minors

Our casino is for adults aged 18 and over, and we may ask you to prove your identity at any time. Parents can use filtering software to keep children away from gaming websites.

Help outside Bitkingz

Gamblers Anonymous and Gambling Therapy offer consultation and support.